Refund policy

Return & Replacement Policy

Due to hygiene reasons, all sales are final — we do not accept returns or exchanges.

However, if you receive a damaged or wrong product, we’ll gladly replace it. Just contact us within 48 hours of delivery with an unboxing video, and we’ll take care of the rest.

Your satisfaction is our priority — reach out anytime at info@dazzleish.in

Please Note

1. Order Cancellation

Once an order has been placed, it cannot be cancelled under any circumstances.

2. No Returns or Exchanges, Including Size Issues

All sales are final. Returns or exchanges are not accepted for any reason, including size-related concerns.

If you would still like a replacement, we can arrange one on these terms:

• The customer bears shipping charges both ways: returning the product to us and sending the replacement to you.
• The returned product must pass our quality check.
• After the product passes the quality check, we will dispatch the replacement unit.

3. Unboxing Video (Mandatory)

Any claim for a damaged or wrong product requires an unboxing video that meets all of these conditions:

• It shows the parcel from all sides (360°) before it is opened.
• It is recorded in one continuous take, with no cuts, pauses, or edits.
• It shows the full opening of the parcel from start to finish.

We cannot process claims without a valid unboxing video that meets these conditions.

4. Undelivered or Returned Orders

If an order cannot be delivered for any reason (incorrect address, customer unavailable, refusal to accept, etc.) and comes back to us, the customer must pay additional shipping charges for us to send it again.